Terms, Conditions, Returns

Privacy Policy

Lali secures your personal information from unauthorized access, use or disclosure. Lali secures the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number or personal data) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Lali does not sell, rent or lease your personal information to other third party companies

Forms of Payment

We accept Via, Mastercard, Amex, Discover, Shopify Payments, Apple Pay, Google Pay, and PayPal. 

Delivery

We offer UPS and USPS shipments on all U.S. orders. Shipping speed may be selected at time of checkout. 

For international orders, we offer DHL, UPS, and USPS shipping.

All orders with 'Free Shipping' will be sent via USPS Parcel Select,  or USPS Priority Mail International--and may take 6-10 business days to arrive.   

Returns and Exchanges

Lali accepts returns and exchanges on full price items only. Please email us at info@lalikids.com within 14 days of your original purchase in order to initiate a return. All discounted items (40% or more) are FINAL SALE. Returns are only valid on purchases made through www.lalikids.com– we do not accept returns purchased through other retailers. Hand-made items and hair accessories are NON-RETURNABLE. Return shipping is responsibility of the buyer. We can provide you a return label if you prefer. The cost of return label will be deducted from the refund.

Promotions

Not valid on previous purchases. No price adjustments. Prices as marked. 

• Returned items must be in original condition, unwashed, with tags attached.
• Shipping and handling fees are not refundable.
• Returned items will be credited back to the original credit card used at the time of purchase.
• If a garment is defective or the wrong item shipped, please contact our customer service team.
• Returned items will not be accepted after 14 days from date of purchase.
• International orders are final sale.

Exchanges

• Item(s) to be exchanged must be unworn and in original condition and packaging with tags attached.
• Although we make every effort not to be out of stock, we cannot guarantee that the item you request in exchange will be in stock. In order to avoid any delays in processing your exchange, we recommend that you select an additional, alternate exchange item, size or color on your exchange slip in case your first choice is unavailable.